Online Accounts
Track : www.truckdial.com offers online account upon sign up through which customers are generate enquiries, find quotations, place orders and also track their orders. Customer can also track updates by simply sending sms LD<space>UP<space>enquiry no to 9243006000
Customer Care : www.truckdial.com online account has in built priority helpdesk to help sort customers queries
Customer care can also be accessed in following ways:
1. Through loging into account
2. Clicking Customer Care on www.truckdial.com
3. Calling, 07666458888 and Press 4
4. Whatsapp / sms - 07666458888 with enquiry/quote/order no
5. Email to info@truckdial.com with customer no/enquiry no
6. Visiting our franchisee and offices
7. sms - LD<space>UP<space>enquiry no to 9243006000
Invoices & Receipts : Online account has document repository where customers can store invoices & receipts, challans and imp papers in scaned format such as driving licence, RC book, etc for quick reference
Feedback : Anybody can leave feedback by clicking on feedback link on footer menu on www.truckdial.com Feedback can be complaints, grievances, suggestions whistle blower messages - intended for and accessible only to top management. Please do not leave general messages and customer queries. For this use, Customer Care as explained above
Ratings : Customers can leave ratings, mark as favourites to any service providers. Ratings can be in the form of 1 to 5 star and gets visible during the searches. The ratings are arrived after intelligent processing taking into consideration no of ratings received from single customer, time, frequency, etc.
Order again & share : Customer account provides faster one click to re-order if the parameters are same with little modifications.
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